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Bad UI == No Food Stamps

From Immigrant Victims of Abuse Are Illegally Denied Benefits, Suit Says:


Hundreds of battered immigrant women and children are being illegally denied food stamps and other aid because of programming errors in New York welfare computers and faulty staff training, according to legal papers that poverty lawyers plan to file in federal court today.
. . .
At its most basic level, the problem lies in the pull-down computer menu that caseworkers use when they enter information about a noncitizen applying for aid. The list of eligible immigration categories mistakenly omits "battered qualified alien," the category in which these women and children fit. So workers systematically reject them, with faulty state training manuals compounding the problem, the lawyers said.